Six use cases customers ship in week one. Each one tells you the setup time, the typical outcome, and the exact flow to copy.
From a one-person fashion ecom to a 1,000-staff regional bank — same product, scaled differently.
200-500 orders/month fashion ecom. WhatsApp DMs are her #1 sales channel. Replies were eating evenings; auto-flows gave her her time back.
5 technicians + 2 admin. Customer messages scattered across multiple personal phones. One inbox tied to job tickets fixed it.
10k orders/month with Shopify + email + ads stack. Added WhatsApp for cart recovery, order updates, post-purchase nurture.
12 client accounts under one login. Workspace switcher in the top bar; impersonate to act as the client when fixing things.
1,000+ staff, existing shadow IT WhatsApp. Procurement + compliance + business sponsor on the call. SSO, residency, custom DPA.
4 venues taking reservations on WhatsApp. Drip fires 24h before with confirm / reschedule buttons. No-shows down 42%.
A customer DMs "how much is shipping?" or "where is my order?". A flow checks the knowledge base, replies in 5 seconds with the answer + a link to the relevant policy, marks the conversation auto-resolved. The agent never sees it.
Embed our chat widget on your homepage. Visitor clicks; their WhatsApp opens with a pre-filled message. A flow captures name + email + intent, tags them "lead", creates a contact, hands off to sales in the inbox. Lead quality typically 2.4× higher than form leads.
Wire your e-commerce order-confirmation webhook into a Send-Template node. Customer gets "Order #1234 confirmed, delivery Friday" with a Track-order button. Customer satisfaction lifts because they actually know what's happening.
A drip campaign fires 24 hours before the appointment with confirm / reschedule quick-reply buttons. Confirm marks the booking; reschedule routes the conversation to your front desk. Salons, clinics, restaurants and service businesses see 30-50% reductions in no-shows.
Shopify webhook fires when a cart is abandoned. After 60 minutes a flow sends "Hi {{name}} — left this behind? Use code SAVE10 for 10% off." with a Resume-checkout button. Across our e-commerce customers, recovery sits at 18-25% — 6-10× higher than email.
One login. Workspace switcher in the top bar lets you jump between client accounts. Impersonate when you need to act as the client to demo something or fix something live. Per-client billing rolls into your agency invoice OR each client pays direct — your choice.
Flow templates, sample data, and a setup walkthrough — everything you need to get from "interesting idea" to "live in production" in days, not months.